The online store www.line-perles.fr was established by Céline ETIENNE, which is the operator of this site.
Any products order in the online store www.line-perles.fr requires prior consultation of these general conditions. Consequently,
the consumer is fully aware of the fact that its agreement on the content of these conditions does not require the signature of this
document, insofar as the customer wishes to order online the products presented in the shop website.
The consumer has the option to save or print these general conditions, provided that both saving and editing of this document are his
own responsibility.
The consumer, prior to his order, said that the acquisition of these products is not directly related to his professional activity,
their acquisition is reserved for his personal use. As a consumer, the customer has specific rights, which would be challenged if
products purchased through the website would actually have a relationship with its work.
The online store www.line-perles.fr established by Céline ETIENNE through the website lists the following information:
- a legal notice for precise identification of www.line-perles.fr and Céline ETIENNE
- a presentation of the main characteristics of the proposed products
- an indication, in Euros of the price of goods and, where appropriate, delivery charges
- an indication of payment, delivery or performance
- an existence of a right of withdrawal
- a validity of the offer or the price
- The conditions for terminating the contract when it is permanent or lasting longer than one year
- All these informations are presented in French (one translated version is available).
The consumer states have full legal capacity to engage under these terms and conditions
Article 1: Entirety
These terms represent all obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions
of these terms and conditions. No general or specific in documents sent or given by the consumer may be incorporated herein, since these
documents are inconsistent with these terms and conditions.
Article 2: Purpose
These terms are intended to define the rights and obligations of parties under the online sale of goods offered by Céline ETIENNE and the consumer.
Article 3: Contractual documents
This contract contains the following contractual documents, presented in descending order:
In case of conflict between the provisions contained in the documents of different ranks, the provisions of the document of a higher
precedence.
Article 4: Entry into force - length
These conditions come into force on the date of signing the purchase order. They are concluded for the time necessary for the provision
of goods purchased, until the expiry of the guarantees owed by Céline ETIENNE.
Article 5: Electronic signature
The consumer clicks on the button "Confirm cmd" at the end of the control terminal is an electronic signature which has, between the
parties, the same value as a handwritten signature.
Article 6: Order Confirmation
The contractual information will be confirmed via e-mail no later than the time of delivery or failing that, to the address specified
by the consumer in the purchase order.
Article 7: Proof of the transaction
The records stored in computer systems www.line-perles.fr in conditions of reasonable safety, will be considered proof of
communications, orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be
produced as evidence.
Article 8: Product Information
8-a: Céline ETIENNE presents on its website to sell products with the characteristics required to comply with Article L 111-1
of the Consumer Code, which provides the opportunity for potential consumers to know before taking control of the essential characteristics
of the products he wants to buy.
Warning: the photos showing the products are actual photos of products to sell. According to monitors, colors may be different.
8-b: The offers presented on the site www.line-perles.fr are valid only within the limits of available stocks.
Article 9: Price
Prices are quoted in euros including Taxes and are valid as of the date of dispatch of order by the consumer. They do not include
delivery charges, billed at cost, and indicated before the validation of the order. Payment of the full price must be made when ordering.
At no time, payments can not be considered as a deposit or deposits.
Article 10: Payment
To set the order, the consumer has, at its option, all payment methods listed in the order form. The consumer guarantees Céline ETIENNE that he has the required permission to use the payment method chosen by him, during the validation of the order.
Céline ETIENNE reserves the right to suspend any order and the delivery in case of nonpayment. Céline ETIENNE specifically
reserves the right to refuse delivery or to deliver an order from a consumer who has not fully paid or a previous order or with whom a
payment dispute is being administered .
Céline ETIENNE has established a procedure for control checks to insure no one is using the bank details of another person without
his knowledge. As part of this audit will be requested by the client to send email to Céline ETIENNE a copy of a photo ID and proof
of address. The order will be confirmed after receipt and verification by us of parts delivered.
- Payment by check (only for France): Only checks are accepted payable in France. Payment by check must be accompanied by a copy of the
order (for that click on the link provided in the notification email and then print. You can also access it from your order history in your
account).
- Payment by Paypal: Payments by credit card can be made through a Paypal account (Paypal Official Site). The consumer's bank details will
never be in possession of Céline ETIENNE.
- Payment by bank transfer (only for France): Clarify wording in the transfer of the names and reference number of the order. Thank you to
specify the name of the email account holder if it is different from the name of the client.
Article 11: Availability of products
The order will be executed no later than within three days (except custom personalized realization) from the day following that on
which the consumer placed his order. In case of unavailability of the ordered product, the consumer will be informed at the earliest and will
be able to cancel his order. The consumer will then have the option of requesting either a refund of amounts paid within 30 days before their payment, or exchange the product.
Article 12: Delivery
The products are delivered to the address specified by the customer on the order form and worldwide. The consumer is responsible for
checking the condition of the packaging of the goods upon delivery and report any damage to the carrier on the delivery, as well as Céline ETIENNE by e-mail within a week.
The consumer may, upon request, obtain sending an invoice to the billing address and not the delivery address by validating the
election provided for this purpose on the order form. Regarding shipping, we work primarily with La Poste.
When we do a shipment, you will immediately receive an email informing you.
LA POSTE
To minimize transportation costs, they are calculated based on the total weight of items ordered will be shipped by a service of La
Poste.
The consumer can choose between several modes of delivery:
- Ecopli (France & DOM-TOM): The transit time of a shipment is 3 to 5 days throughout France. Purchases of consumer travel to its
peril.
- Priority mail (France & DOM-TOM): the deadline for delivery of a consignment, on average, one day in all of France. Purchases of
consumer travel to its peril.
- Lettre MAX (France only): the deadline for delivery of a consignment, on average, one day in all of France. With Lettre MAX, the
consumer has a simple tracking service for distribution only and a fixed insurance and no options. Depending on the weight of goods to be
delivered, compensation changes (for example: <50g: 8 €,> 50 g: 11 €). For more information on the lettre MAX, visit the website of LA
POSTE.
- International economy mail (excluding France and DOM-TOM): The transit time of an item varies. Purchases of consumer travel to its
peril.
- Priority Mail International (excluding France and DOM-TOM): The transit time of an item varies. Purchases of consumer travel to its
peril.
We disclaim any responsibility for the longer delivery times because of carrier, especially in case of loss of products or strike.
If you wish another mode of transport (recommended, against signature, etc..) Thank you for contacting us by email (via the Contact Us
page).
Article 13: Delivery problems due to carrier
Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged parcel, broken product ...) must
be indicated on the delivery form of "handwritten reserves", accompanied by the signature of the client. The consumer will confirm this
problem by sending the carrier within two (2) working days from the date of delivery, registered mail with return receipt stating such
claims. The consumer must send a copy of this letter by email or by mail to:
Céline ETIENNE
Service return
4 place René Char
Appt 16
31320 CASTANET TOLOSAN
Article 14: Delivery errors
14-a: The consumer must make to Céline ETIENNE same day delivery or later than the first business day after delivery, any claim
of error of delivery and/or non-conformity of goods in kind or in quality compared with the data on the order form. Any claim made after
this time will be rejected.
14-b: The formulation of this claim with Céline ETIENNE may be made by logging on our site. In the "View orders I have made" you
will find the reference of your order. You can ask your question in the "Contact Us" specifying the reference of your order.
14-c: Any claim not made in the rules defined above and within the time limits could not be taken into account and will release Céline ETIENNE any liability to the consumer.
14-d: Upon receipt of the complaint, Céline ETIENNE assign a number of exchange of the product (s) question (s) and communicate
by e-mail to the consumer. The exchange of a product can take place only after the allocation to the consumer of a number of exchange
according to the approach outlined above.
14-e: In case of error of delivery or exchange any product for exchange or refund will be returned Céline ETIENNE as a whole and
in its original packaging, Colissimo Recommended at the following address:
Céline ETIENNE
Service return,
4 place René Char
Appt 16
31320 CASTANET TOLOSAN
To be accepted, any return will be reported prior to the Customer Service Site www.line-perles.fr.
Mailing costs are borne by Céline ETIENNE, except where it would prove that the product does not match the original declaration
made by the consumer in the right of return.
Article 15: Product Warranty
Pursuant to Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof may not deprive the consumer of the legal guarantee
which requires the seller to guarantee against the consequences of defects of the thing sold . To qualify for the guarantee of the products
purchased on-site www.line perles.fr, it is imperative to retain proof of purchase.
Warranties do not cover the consequences of the use other than the purpose for which it is intended.
The products purchased are hand-made, which may contain small manufacturing defects does not affect their use.
The products purchased are by no means toys.
The products purchased are not intended for children under 3 years (small products that can be swallowed).
Article 16: Right of withdrawal
The consumer has a period of 10 days to return, at its expense, the products do not suit him. This period starts from the date of
delivery to the consumer's order. If this deadline falls on a Saturday, Sunday or a holiday or holiday, it is extended until the next
business day. All returns must be reported prior to the Customer Service Site www.line-perles.fr by logging on our website under the
heading "follow your order" where, after entering your customer number, you can get your number command. The product should be returned
by registered mail to:
Céline ETIENNE
Service return,
4 place René Char
Appt 16
31320 CASTANET TOLOSAN
Only products returned will be in their entirety, in their original packaging complete and intact and in perfect condition for resale.
Any product that has been damaged or whose original packaging has been damaged, will be refunded or exchanged.
This right of withdrawal is without penalty, except for return postage. Assuming the right of withdrawal, the consumer has the option
of requesting either a refund of monies paid, or exchange the product. In the case of an exchange, the re-shipment will be the consumer's
expense.
Upon exercise of the right of withdrawal, Céline ETIENNE will make every effort to reimburse the consumer within 30 days.
The consumer will then be refunded by a credit to his paypal account (secure transaction) in case of payment Paypal, or check in other
cases.
Article 18: Force majeure
Neither party has breached its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous
event or force majeure. Be considered fortuitous event or force majeure any compelling facts or circumstances, outside parties,
unpredictable, inevitable, independent of the will of the parties and which could not be prevented by them, despite all efforts reasonably
possible. The party affected by such circumstances shall notify the other within ten working days after the date on which it becomes aware.
Both parties will then, within one month, unless unable due to force majeure, to examine the impact of the event and agree the conditions
under which the contract will be continued. If the case of force majeure lasts longer than three months, these terms may be terminated by
the aggrieved party. Explicitly, are considered as force majeure or unforeseeable circumstances beyond those usually retained by the
jurisprudence of courts and the French courts: the locking means of transportation or supplies, earthquakes, fires, storms, floods,
lightning cessation of telecommunication networks or difficulties specific to telecommunication networks to external customers.
Article 19: No partial validation
If one or more provisions of these terms are held to be invalid or declared as such under any law, regulation or following a final
decision of a competent court, other provisions shall remain in full force and scope.
Article 20: No Waiver
The failure of either party not to claim a breach by the other party to any of the obligations under these Terms shall be construed
in the future as a waiver of the requirement involved.
Article 21: Title
In case of difficulty in interpretation between any of the securities mentioned in the headings of the clauses, and any of the clauses,
the titles will be declared nonexistent.
Article 22: Applicable Law
These general conditions are subject to French law. This is so for the fund rules as to the rules of form. In case of dispute or claim,
the consumer should first contact Céline ETIENNE to find an amicable solution. In a second time and in case of appeal, the consumer may
file a claim with the court of Toulouse, exclusive jurisdiction.
Article 23: Data Protection
The information requested from the consumer is required to process the order. They will not be provided to third companies. Consumers
can write to Céline ETIENNE whose coordinates are within the terms and conditions contained in the website, to oppose such disclosure
or to exercise their rights of access, rectification in respect information concerning and contained in the files of www.line-perles.fr
website, as provided by law of 6 January 1978. Our client files are registered with the CNIL (N ° CNIL: 1424483).
Article 24: Information on the seller's identity
Céline ETIENNE
Auto-entrepreneur (AE)
Site : http://www.line-perles.fr
SIRET : 521 145 656 00018
N° déclaration CNIL : 1424483
Adresse :
Céline ETIENNE
4 place René Char
Appt 16
31320 Castanet Tolosan
E-mail : en page Contactez-nous
Host : www.ovh.com
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